Privacy Policy

This privacy policy is valid solely and exclusively for the use and processing of data on this website. We respect your privacy as well as your personal data, taking all necessary measures to keep them safe.
  1. Entity responsible for data processing
    The entity responsible for processing data sent by users is Planet Desires.
  2. Privacy – Use of Cookies
    When entering this website, cookies are used, that is, small text files that are placed on the hard disk by a server. web pages, which allow a better browsing experience and access to other website features, all to provide an excellent service to the user.
    • What are cookies?
      Cookies are small files that web servers record on the equipment that accesses the website, according to the permissions configured in the browser (browser) used and retaining only information related to navigation or website features, not being used to personally identify users, not including , as such, your personal data.
    • What are Cookies for?
      Cookies are used to help navigation on the site, to determine the usefulness, interest and measurement of visitors, allowing for faster and more efficient navigation, eliminating the need to repeatedly enter the same information.
    • For what purposes do we use cookies?
      We only use cookies that are strictly necessary, to personalize and make browsing as easy as possible, but also for troubleshooting, anonymous statistics, quality assurance, and to monitor the functioning and security of the system. These cookies are always activated when you browse our website unless you disable them in your browser settings, in which case we do not guarantee the correct functioning of all areas of our website. Cookies can also be used to find out which product a visitor has added to the shopping cart and to show relevant products to the user depending on the navigation on our website. These cookies may include various anonymous data, such as the IP address, browser type, device type, operating system, date/time of access and the referring URL of your request.
  1. Collection of personal data
    The personal data collected on this website are intended to respond to requests for contact, quotes, information in general and for legal purposes necessary if you enter into any contract or commercial transaction with our company and the information, personal or no, they are not passed on to third parties.
    User data is stored on Cloud servers located in the European Union. These servers are protected and maintained in accordance with the highest security standards and always respecting applicable privacy laws.
  2. Rights of data subjects
    The user has the right, under the terms of the law, to consult, delete or correct their personal data sent by our website. For this purpose and for us to recognize the identity of the data subject, users must send a message from their own email address to geral@planetdesires.pt clearly indicating what they want regarding their personal data.
  3. Period of time during which we keep the data We will keep
    your personal data for the period necessary for the provision of the services, respective billing and aforementioned purposes.
  4. Right to complain
    The user has the right to file a complaint with the data protection supervisory authority (cnpd.pt).